SOLUTION

CUSTOMER EXPERIENCE MANAGEMENT

Customer experience across various communication channels can be integrated and analysed.

CUSTOMER VOICE INTERACTION ANALYTICS

Customer interaction speech data can be converted to text and analysed in various dimensions.

CONTACT CENTRE EFFECTIVENESS

Agent conversation can be tagged and investigated for assessment and enhancement.

VOICE PROCESS AUTOMATION

Automate transactional yet repetitive call flows

DEMO VIDEO

CONTACT US

OFFICE ADDRESS

A 130 Sector 63 Noida

EMAIL ADDRESS

sales@kwantics.com